信任建设
a best-in-class governance

多元化的董事会和与股东密切的关系必威体育网址视讯平台

作为国际，独立和性别的性别平衡，具有丰富的不同简档和技能，58必威网站 is a key strength for the Group’s long-term performance. A performance which brings value to all our shareholders. The trust and loyalty of our 470,000 shareholders are key to Air Liquide's development. For more than a century, the Group has involved them in its growth, building long-term relationships based on transparency and proximity. We commit to maintaining ongoing dialogue with both individual and institutional shareholders through dedicated services, attractive remuneration and increased long-term investment value.

A responsible dialogue with our business stakeholders

在不断发展和日益竞争的环境中，诚信，透明度和对话是空中液化的基石对客户，患者和供应商的责任。本集团定义的行动原则管理所有员工在业务管理中的行为。我们还通过在客户满意度调查中对我们的可持续发展方法进行评估进一步逐步。作为我们采购政策的一部分，我们还在监控供应商在责任方面的遵守情况。

提高客户体验，从听取行动

作为outstan承诺交付的一部分ding customer experience, Air Liquide has set up in 2017 the “Voice of the Customer” digital platform to collect and analyze customer reviews in real time worldwide and to react immediately in case of dissatisfaction. This platform allows each Air Liquide entity to measure customer satisfaction and share feedback throughout the Group in a spirit of continuous improvement and transparency. Over 150,000 customer feedback reports have already been submitted through the platform, deployed in more than 60 countries.

A positive impact on societies where we operate

空气液化液化与所有当地利益相关者的关系和对话，无论是社区，国际机构，非政府组织，协会还是当局。特别是，通过支持基础医学和环境研究，液化空气基础是对科学的进步。该基金会还通过当地举措和技术融合在技术领域的专业融合作品有助于开发社区。在这样做时，我们帮助对我们运营的地方社区产生积极影响。