Contactus

Shareholder Services Department advisors are available to assist you personally through every aspect of share ownership. Feel free to contact us.
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Find out about the different ways to open a securities account in ourdedicated page

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Intermediary registered Shareholders, you can change your e-mail or telephone number from the home page of yourShareholder Portal, "My login information" section > "Manage my account". To update your address or bank details, please contact your financial institution directly.

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点击下面的linkto access the advantages of intermediary registered shares and the conversion form.

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Find out the form on the followinglink.

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Direct registered Shareholders, you have the possibility to edit an account statement from yourShareholder Portal, section" My portfolio" > "Account statement".

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Registered Shareholders, you can apply for account consolidation in order to combine all your shares into a single account.

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Direct registered Shareholders, please complete and sign the form below, have the person you have appointed as your proxy sign the form, and send it to us accompanied by the documents requested

Download PDF 503.72 KB

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Direct registered shareholders, place your stock market orders via yourShareholder Portaland thus benefit from a reduced brokerage rate of 0.10% before tax. Otherwise, send us the form below completed and signed with the requested supporting documents. The brokerage rate will then be 0.18% before tax.

Download PDF 503.72 KB

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Direct registered Shareholders, to access online stock orders, we invite you to sign your Account Agreement in the "Place an order" section of yourShareholder Portal

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Direct registered Shareholders, benefit from a reduced brokerage rate of 0.10% excluding VAT when placing your stock orders by SEPA automatic debit or bank card. Choose the method of payment from yourShareholder Portalunder "My Profile" > "Bank card Information".

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Direct registered Shareholders, find your Shareholder ID on all the account documents sent to you by Shareholder Services Department.
Registered Shareholders, if you have made a request for a secret key, mail will arrive within ten days.

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To reset your access code, enter your e-mail address when logging in to yourShareholder Portaland click on "Forgotten your access code?".

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You can import an account that you manage from the home page of yourShareholder Portalin the section "Manage my account" > "Add an account".

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Find more information on dividends in our dedicated Factsheet below :

Download PDF 595.86 KB

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Find more information on loyalty bonus in ourdedicated page

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Find more information on free share attributions in ourdedicated page.

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Direct registered Shareholders, find this information in yourShareholder Portal, section "My portfolio" > "Portfolio details display".

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Direct registered Shareholders, find your tax form in yourShareholder Portal, section "My Document Library".

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Find more information on dividend taxation in our dedicatedpage.

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Find more information on passing on shares in our dedicatedpage. Direct registered Shareholders, to pass on shares, please complete theform, sign it, and attach required additional documents.

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Find the next shareholders meeting on ouragenda. Registration links are available 1 month before the meeting.

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Find more information on the Committee in ourdedicated page.

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Find all our publications on thislink.

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Find more information on the Annual General Meeting on ourdedicated page.

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Find the documentation relating to the Annual General Assembly on thislink.

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Find all the forms on thislink.

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Find all our publications on thislink.

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